I was absolutely blown away by the quality of service and product I received from CustomMade. Right from the beginning, the team was very responsive, never leaving me in the dark on the current status of the project. I submitted many reference photos and links, worried about capturing the right "vibe" I was going for, and they hit it on the head. After I received the first sketches of the ring, I knew they understood the look and feel of what I wanted and that I made the right choice partnering with CustomMade. I admit, at first I was a little leery to make such a big purchase online involving a product I wouldn't get to see in person until the very end, but the CustomMade team's professionalism, organization, and commitment to the customer and project quickly put all of my uneasiness to rest. At no point did I feel like they were pushing things on me or just trying to take my money. I always felt like they truly cared about the project, my experience, and what was right for me. In the end, they delivered a stunning engagement ring that both my partner and I are in love with! I 100% recommend CustomMade to anyone looking to have a custom piece of art designed specially for them!