From start to finish, they were supportive and kept me informed at every step. I'm thrilled with the outcome of the ring; the service was exceptional, and the packaging was beautifully done. Opening the box felt like uncovering something truly special. This is already the second ring I've ordered from them, and each experience has been fantastic. As someone from Switzerland 🇨🇭, I have high standards, and they truly met them. I received a response within less than 16 hours, despite the time difference, which shows how much they care for their customers. While the country taxes can be high, the quality of the rings makes them worth every penny. It's simply perfect. I 100% recommend them!