This was a fantastic experience! From the first message sent until the ring arrived, the team at Custom Made ensured that I was informed. That was the most impactful aspect to me was the communication. The roadmap was clear from the start and it made the process of getting a ring online actually much more enjoyable than going into store. I was excited to hear from the team (thank you Emily) and am amazed at how well the team transformed my vision of a custom moss agate and diamond engagement ring into the real life version in just 6 weeks. Amazing experience would highly recommend.