CustomMade, from my engagement ring design (dare I say first and last), was outstanding from start to finish. Experience with all the staff, from the initial designers to the diamond selection team, was completely professional, helpful, extremely patient throughout the entire process. If I needed to delay something or had any issue, they were very understanding, never applying heavy pressure, and willing to adapt at a moment's notice. They were aboveboard and upfront about pricing, didn't hide any information, and always explained every step of the way succintly and clearly. I felt good about what I was doing, and they helped make the experience less stressful and a much more thoughtful journey. I would recommend CustomMade to anyone wanting to create an authentic, unique, original expression of love for the love of their life.