The CustomMade team was absolutely amazing to work with, taking me through each step methodically and making sure that the engagement ring I picked was exactly what I wanted! I'll be going through them for future purchases and that's saying something considering I'm from Australia and I'm sourcing and American company for my jewellery needs! When the ring got to me I was expected just the ring but I got a lil care package, all this certification I wasn't even expecting to get and the ring in person was more beautiful then the professional photos custom made provides Highly recommend!