Daals have to be the most monumental waste of time I have ever experienced. They show zero respect, regard and care for customers. I ordered an item and was told it would arrive in 5-7 days. Over 6 weeks later it still hadn't arrived. In fact, twice they tried to deliver it but the items was not on the van. I was then told it was out of stock and instead they wished to give me another product instead - why would I want that?
They tried to arrange a delivery with me twice, but called with less than 24 hours notice before the delivery, which is not enough time to rearrange work shifts to be at home. Apparently there is no options to book more than 24 hours in advance. To this information I provided several days and times of when I was available yet they once again arranged a delivery for when I was not at home.
Requesting a refund and cancelling my order also was not an easy process. I had to call up and speak to 3 different people. I requested to speak to a manager twice and they never called me.
I would NEVER recommend this incompetent company. Order from places like Made or Wayfair. They delivered earlier than the days they estimated, gave more than 24 hours in advance to arrange a delivery, and gave options for days and times.
Daals are truly abysmal and are not worth dealing with. They caused so much more unnecessary stress and have been so appalling with their lack of care. Avoid them like the plague!!!!!!
3 years ago
Daal's Home has a
1.4
average rating
from
225
reviews
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