Brought a gazebo from here which came with faulty parts/no paperwork or instructions. Replacement parts that were sent had rust all over them. The whole thing fell apart and customer service took no responsibility. They said it was a complex issue because of the price (I.e. too expensive to take responsibility for). They blamed me as apparently I was told to not leave it out in the wind (was that written on the paperwork you didn't send me?). Worst service I've ever received from any company and £300+ wasted. Would never recommend even to my worst enemy. Offered a pathetic 20% refund despite all the rusty faulty parts.