Horrible people, Wiktoria is a terrible customer representing! Full of hater and very unfriendly! I’m stuck with an ugly second hand chair as no post company will take the chair to them due to it not being Flatpack! Other companies that do take furniture charge almost the same price as the chair! They don’t offer free return pleaseeeeee be aware of this company absolutely terrible! They don’t call you and you just have to deal with them via email! Exhausting! I have to now drive up to Coventry from london to return the second hand chair they sent me! Horrible company ran by horrible people