Ordered a dining table. We put the table together and it was extremely unsteady. Any slight weight applied to the edge of the table it would tilt completely and if not supported it would fall. Even pressure applied with elbows the table would tilt! Dangerous with 2 small kids running around.
Sent video showing how unsteady and flimsy the table was! And the response received was that the table is not designed to be leant on!!!! And that apparently any table would lean the-same way . Which is absolutely ridiculous! Not my first dining table I have owned or seen and none of them did that!!!!!
Customer service awful in a sense where they are just told what to say without actually thinking about what they are saying.
I’m now expected to dismantle the table and arrange and pay for a courier to collect this table and then it has to go through quality check before I receive a refund. And I’m am 100% sure they will come up with something so not to give me a refund. I’m so disappointed in this company and I will not be purchasing from them again.
1 year ago
Daal's Home has a
1.4
average rating
from
225
reviews
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