Spent almost £500 for the worst delivery of my life! Besides my signature being forged by the Daals driver, it was one of the worst deliveries I've ever had. I've purchased big items from major retailers and smaller boutiques all over the UK, every one of them made their delivery procedures clear and concise. Except for Daals. Had I known that your drivers do not deliver to flats or take it up, I would never have ordered. From the time of looking at your product, to completing the sale, this was not made clear at any point. If I have to hunt down your website to inform myself of basic delivery information (that other companies have no issue sharing), you've done a poor job of explaining your policies. All these fantastic reviews you see? Daals offers a £500 voucher every 3 months to individuals who write in reviews, specifically stating they can use it for marketing... obviously it's going to be positive. I'd take it with a grain of salt.