I ordered a bed from daals when it was in stock, I paid for it and waited for my bed to be delivered. Few days after the delivery date I didn’t receive any messages from Daals so I contacted costumer service. I was told the bed is no longer in stock and will be delivered in January. Without any apology whatsoever. They told me they are gonna get back to me, nothing happened.
I had to contact costumer service again and beg them to tell me what’s happening. I was told the bed is in the warehouse ready to ship and I will get shipping details soon. I was happy so I waited for a week, nothing happened, no communication from them again.
I messaged Costumer service ONCE AGAIN and I was told the bed was never in a warehouse and it will be delivered in January…
I decided to cancel my order and I thought that’s the end lf it.
Unfortunately 5 days after I cancelled the order, nothing happened so I had to contact them on my own once again to be told the order wasn’t fully cancelled.
To this day I am waiting for my refund…
At this point, I just want to be done with this company, have my money back and forget about this whole experience.
Please, if you like yourself don’t order anything if you want to have peaceful life.
Worst communication, no apology, nothing.
11 months ago
Daal's Home has a
1.4
average rating
from
225
reviews
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