Terrible Quality and Even Worse Customer Service - Avoid Daals at All Costs! I am beyond frustrated with my experience with Daals. I purchased a bed from them, and within a week, it became clear that the product was of shockingly poor quality. The bed headboard shakes with the slightest touch of one finger, which is completely unacceptable for something that’s supposed to provide stability and comfort. We are scared to sit in the bed and lean against the headboard in case the whole thing collapses and we hurt ourselves. To make matters worse, when I reached out to Daals on July 21st—just 7 days after delivery—to express my concerns and request a refund, I was met with dismissive and unhelpful responses. Despite clearly explaining that the bed is unfit for purpose, Daals had the audacity to claim that the bed is in perfect condition and refused to collect the item for a refund. According to their so-called quality control team, there are "no confirmed faults" with the product. Really? Since when is it acceptable for a bed to wobble with the slightest movement? This kind of response shows a complete disregard for customer satisfaction and basic product quality. It’s infuriating that Daals refuses to honor the Consumer Rights Act 2015, which clearly states that goods must be as described, fit for purpose, and of satisfactory quality. Daals is in blatant breach of contract, and their refusal to issue a refund despite these clear violations is unacceptable. I am stuck with a substandard product that I no longer want, and Daals has shown absolutely no willingness to rectify the situation. Their customer service is non-existent, and I would strongly advise anyone considering a purchase from them to think twice. I will never be buying from Daals again, and I urge others to avoid them at all costs. Save yourself the headache and shop elsewhere.