Daals Pienza Cane Sofa bed - Taupe and black armrests and frame: Firstly, problems with delivery (not within the agreed timeframe), secondly the sofa was delivered in a single box weighing 56KG. The delivery team would not take this up to the first floor. Thirdly and most importantly, when partially opening the box, the colour of the fabric is significantly different from the images on the website (see photos) and extracting the armrests, the quality was appalling - nothing like the picture on the website (see attached photos). Daals have responded that to them both are acceptable. In my opinion they are in breach of the Trades Description Act. Returning the sofa in the original package as demanded by Daals will cost the minimum of £225 + VAT