Two sections arrived damaged, boxes damp and dirty. I’m sure once the item is replaced the sofa itself will be great, Daals is terrible. I would never buy again. They promised on the 13th January - 10 days to resolve (in writing), it is now the 16th February! We have part of the sofa missing and a huge box filling our living space. Called yesterday, lady was shocked, had nothing to say, they don’t compensate issues and only offer internal logistics which means they don’t have great delivery coverage so unless you live in a city location don’t do it! They don’t care at all! I’ve now had to log a charge back with my credit card provider and all I want is our sofa complete.
1 month ago
Daal's Home has a
1.4
average rating
from
249
reviews
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