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Anonymous
When you look at Decomatters' delivery charges . . initially they may seem quite reasonable. However when you buy several of the same item, they do not give you the option of combining the delivery charge, but instead apply a separate delivery charge for each item. When the goods arrive . . you will find that they have 'not packed & despatched the items in separate parcels - as you have paid for' but taped them all together into one bundle - thus saving themselves a fortune on postal costs (one parcel delivery cost) and conning you out of all the money you have paid on separate item delivery costs! And don't bother sending an email to their Customer Support Team . . they are NON EXSISTENT! After waiting nearly 2 weeks for a response, the silence is palpable, and my inbox 'still empty' ZERO STARS NEEDED FOR DECOMATTERS!
2 weeks ago
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Decomatters has a 1.3 average rating from 60 reviews

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Alice, Customer Support

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