I ordered this gaming PC 3 weeks ago and then rang Dell as after a week no money had been taken from my card and I had received an email with my order confirmation and tracking details. My order was still showing an expected deliver date. When I got through I was told the order had been cancelled and the lady said she will look into to this. 2 days later I got an email from the lady saying she is arranging for it to be reordered. I emailed her and she responded saying she will email me the next day. I heard nothing for 3 days and emailed and after a week no responses. I rang Dell again and they kept putting me back to customer service as sales said I needed to speak to them, customer services put me back to sales and said sales needed to deal with it. This happened 3 times when ringing them. Both teams said the order had been cancelled even though ibhad not had an email and the tracking is still showing the expired delivery date. Dell said they will get someone to get back to me and 2 weeks later nothing. The order of the gaming PC was 15% off so I am wondering if they took on too many sales whichbis not fair on the customer to honour their sale. Dell is a big company so really disappointed. I got as far as someone in sales saying re order at the full price and then come back to us and we might be able to give you compensation by taking a bit of money off but it is not guaranteed. Not helpful as I ordered it at the offer price and this is what I wanted to pay.