I am so frustrated with my journey with Dell. I bought a G3 in September 2019, which started giving me overheating issues within a month. It was apparently solved by their operators twice by taking remote control of my laptop on the call, unfortunately, even after that, the problem persisted. The laptop has been already sent twice to the center for repair but the overheating problem continued irrespective. While I have summarized this in a couple of sentences here, this process involved long waits, explaining my problem over and over again, arduous phone calls, and much more. I have till date never used my laptop without feeling like I am sitting near an oven. My friend recently bought their XPS model, from their so-called great line of laptops, and faces the same problem. As I am writing this, my laptop for the third time is at the center of the same damn issue. I am DONE with dell, their low-quality repairs, and their absolutely useless team. There should be an option for zero stars!