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Jerry Berry
I bought an expensive Inspiron 7506 2N1 and within one week, it crapped out and I returned it to Best Buy. I purchased a 7506 2N1 Black laptop and almost instantly, the computer became intolerable with blue screen notices and locking up. I contacted Dell customer support 3 times after that and the issue persists. The Touch pad locks up and you have to sit and wait for it to operate again. The last on line tech support as did the other 2 techs did a remote log on and simply installed standard updates...nothing changed. Now a tech is coming to my house to install a new mouse pad, but, Get THIS: The tech advised me that all of the hardware is working properly and any further warranty service would only be done at MY EXPENSE. Thanks Dell...I've had Dell computer for 20 years, but this is the last one for me. Don't even think of buying one...you WILL be sorry.
3 years ago
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Dell has a 1.2 average rating from 1,036 reviews

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