Purchased an Alienware m17 R3 Gaming Laptop. After over a week of no correspondence from Dell I contacted the customer service line and was informed that the product had reached the ‘end of its life’, that my order had been cancelled and I would have to contact my bank to release payment. Dell failed to notify me of the cancellation. Upon checking the Dell website to check if the product had been taken down, I discovered that the price had risen to £2799 (almost £1000 more), despite the fact that the discount was still valid for over a month. As a regular customer of Dell I find this to be extremely insulting and in violation of my consumer rights, which stipulate that a company cannot cancel an order once paid for that item. Contacted Citizens Advice. Not worth your time or money.