Disgusting service once again from Dell. Ordered and paid for a new computer 4th December, delivery estimated 14th - 22nd December. Monitored progress on website, no progress shown so phoned them only to eventually be told that Dell had cancelled the order on the 13th because some parts were not available. No contact, no email, no phone call, no text, no apology. I will receive my refund in 5-7 working days. I will go to store to buy a replacement but it won't be a Dell. Nor will I be replacing my business computers with Dell. I should have learnt my lesson previously, I bought two Latitude laptops for my daughters, one was faulty, I was told could buy a new one and get it delivered within 3 days but no refund or wait a week for an on-site repair. So once you've spent your money they really don't care.