The in person tech was nice but my laptop still having the same issues ( system power down when it like & hard to turn back on once that occurred, they put in a new motherboard but still having the same issue plus others) and now I cant bluetooth the tool I need for work. The support team over the phone is no help. I wished I never purchase a Dell product. This is about 4 months old and I'm having so many problems already a waste of my money. Now let's see how long this problem gonna continue and not get resolved.
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