I originally ordered a Dell Inspiron 15 laptop with a base price of $499.00 and was billed for an Inspiron of a different model and much higher price, which I cancelled after seeing on-line purchase invoice and before delivery. I re-ordered and somehow the base price was still higher but because it was only $30 higher I didn't fuss. HOWEVER, the computer came with a 30 day warranty that said after 30 days, if I did not cancel, they will charge me. I received notice today that my credit card used to purchase will be charged .13 cents a day. I called and was on the phone for 50 minutes and gave up and simply cancelled my credit card and will receive a replacement. I was transferred for 50 minutes between customer service who referred me to tech and from tech to customer service, all while trying to understand the Indian accents. DO NOT BUY DELL. They are experts at prestidigitation! I plan to post this review on other sites as well.