Be careful when you read reviews by so called experts. They will have been sent a fully functioning computer with all the bells and whistle so they give it 5 stars and fools like me buy them. I would like Dell to take my laptop back and refund me. I paid a lot of money for a top of the range. It wouldn't connect to anything WIFI - keyboard, mouse, printer. It came with no standard USBs, no earphone jack, just 3 new USBs which might be good in 5 years, but pretty useless now. They don't answer the phone and do not communicate. I do a survey telling them what is wrong and they still don't communicate. Come on Dell do the right thing - make sure your computers work properly, deal with complaints efficiently, read all reviews and change your culture. Only when I hear Dell have done that will I consider a Dell again.