Worst company I ever dealt with, purchased a refurbished AIO computer, shipping was fast it arrived in 3 days a day late but not bad. When I unpacked it the and set it up the display screen had dead pixels, looked like it was dropped on the corner. I contacted customer service short version of this story is 4 weeks later after contacting customer service 4 times I still don't have a replacement AIO, and the replacement is still in the processing phase since 1-27-22. Of course after the last communication with Dell to arrange for the damaged AIO to be returned since they didn't bother to send information how to return it. I ask the rep when I could expect the replacement they gave their patented response of "8 business days" when I told him the order had been in the processing phase for the past week are you sure about the 8 days, his response was "lets hope". That was 2-4-2022 the replacement as of 1:28pm 2-14-2022 is still in the processing phase, I don't think its going to make it here by the 16th I attempted to make 4 purchases with Dell over the last year a webcam that I was given a 3 month delivery date after ordering, a monitor that was delayed the day before delivery and the date was pushed back a month, but I could reorder an have it in 3 days, just went to Amazon and had one in a day. and this AIO that I could have purchased new from Amazon for $300 more and had it in 2 days. Done with DELL no communications and no timely resolutions and no satisfaction.