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Richard Larsen
Let's call this a "Zero Stars" Review. Bought a Dell Inspiron 3511 laptop last July (2021) and right out of the box I had nothing but trouble with it. On/Off switch refused to work - I had to push it 50-100 times to start it. Tech Support cheerfully tried to help me on a number of occasions. They took command of my laptop and ran every imaginable test - Hardware, Software, clean & complete Reinstall of Windows, everything. Never could fix it. 7 months of nearly full-time efforts with Tech Support (again - fruitless) is plenty. No more. I feel like a sucker. Demanded a complete refund and was refused. I have to send it to the Shop for repairs, and I don't even want the f***ing thing any more. I have a BAD taste in my mouth for it. Watch out! Dell has some serious Issues with their products these days. I have Canceled my credit account with Dell, and I will NEVER buy another Dell product - ever.
2 years ago
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Dell has a 1.2 average rating from 1,039 reviews

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