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Anonymous
purchased dell laptop online; next day received invoice email from mcafee subscription for$300 that i NEVER ORDERED; called phone# included in email and when i said i suspect fraud rep told me to go f**k off; called dell to inquire/report about this issue(mcafee $45 yearly subscription is part of bundle purchase, i do not despute that part); hour and a half with 7 different customer reps, all of them clueless, just repeating learned script; in a meantime received 5 spam emails about mcafee invoice due 04/15; today i called to make a full payment on my dell financing account and to close it to prevent further posibility of fraud and was told i have to wait, and they tried to talk me into keeping account open; i am done with dell and i am canceling my order (being dell customer for 20 years)
2 years ago
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