Ordered laptop. the shipping address is incorrect (wrong city & state). Dell says that I have to wait for it to be shipped to correct it AND I am the one who has to contact Dell. There are two things on my invoice that I don't want/I don't think that I ordered them. Dell says that they cannot be removed so I am stuck with paying for services that I don't want and don't need. Mind you, my laptop has not shipped so there is no way that I could have used these services. I am going to contact consumer bureaus as well as state and federal officials about this
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