I brought a computer but my son did not want it because was not game card so, I decide to return. The operator send me a email with all information of return. I went to Purolator and send the computer back. I have almost 3 months and my money return still not pay back. I got a lots of fraud/scam smails telling me that they deposited the amount to my account but was not true. That was no even my computer amount. I cannot believe that a good company can send scam/ fraude9email to their clients and not give the return at time. My son was need the money to buy other computer since he was need to using it in the high school. My son school is almost ending and not returned money back. I am completely upset with dell technology service. I will have to call the police because I have copy of those scams emails and probably demanding the company for the bad service and not returning the money. So sad, complete sad