My laptop was posted as delivered 20/04/22. Through the chat facility, I recorded a service request such that the laptop would be delivered 22/04/2022. The laptop is still posted as delivered on all three tracking sites!
Why are there three separate sites to track delivery and why are so many obscure numbers used to track? Why is chat not available today? Why is there no customer service?
The only reason I ordered this laptop is because it was available immediately. Clearly it isn't and Dell are misleading their customers.
Dell should consider using technology to manage and track their deliveries and customer service.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.