Please warn your viewers/readers away from Dell Inspiron 2n1 Laptops. I purchased a 7706 model six months ago.
This is a very pricey model with an 11th Gen i7-1165G7 @2.8 GHz processor, 32GB Ram, 2TB Solid State Hard Drive. So needless to say I purchased what I though was a high performance laptop that would be my primary computer for personal and some business requirements.
The key board and touchpad can be unresponsive at times, especially the return key. It takes an unacceptably long time to buffer an online and start with continued pauses for buffering while watching. My wi-fi is 400Mps so there should be no reason for this.
The worst issue is the totally unacceptable battery life. When new the battery only lasted about four hours, now six month later it only lasts three. According to the Windows 10 battery report the battery is already only charging at 72% of its original capacity.
When I called Dell technical support I was told that the battery was only designed to last 3 - 4 hours and if I want a larger capacity battery they would have Dell sales call and help me find a larger battery that I would need to purchase myself.
WHAT KIND OF IDIOT DESIGNS A "PORTABLE" COMPUTER THST NEEDS TO BE PLUGGED IN EVERY THREE HOURS???
Dell did not follow up with the promised call and when I looked on the Dell website there are no additional battery options for this model computer.
In short:
- Dell designed a computer unacceptable for real world conditions.
- Dell doesn't follow up and support said computers.
- Dell used to be my go to for personal and business solutions, both computers and servers. I will be pursuing HP or other solutions in the future based on losing confidence in Dell's hardware and support.
Gotta go, my battery is running low again...
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