My order was cancelled for lack of reasons. Did not even get notified after giving them 3 of my email addresses, cell phone number and home phone number. VERY UNPROFESSIONAL. For the past 10 years I have always purchased my XPS 13" thru Dell with no issues. The current subcontractors who handles the verifications for Dell purchases are the worst. I gave them ALL the information they requested and the only thing they could tell me was my purchase did not meet the verification stage. Even worst, I paid for the laptop IN FULL using my Visa card, the same Visa card I have used in the past purchases. So, they turned me down for all the WRONG REASONS. Why couldn't they just asked me for a copy of my Driver's license and match the SHIP TO address and verify the name on my VISA card? Instead, they were asking for my bank information and all 3 of my Email address, ETC., for verification. Does not make any sense. DELL really need to streamline their process to satisfy their customers. SO DISAPPOINTING for such a good corporation. -Genuine Customer