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Anonymous
I bought a Dell Inspiron 2in1 7506 laptop in January of 2021. It has had nothing but issues. For starters, the computer had difficulty connecting to the internet. It also had issues with audio as I always had to uninstall and reinstall the audio hardware for the headphones to work. Those issues did go away after a few months, but then all of the sudden in June of 2022, the computer wouldn't turn on. It was stuck on the Dell screen. I read on their website that you could fix this by removing the battery and holding the power button for 20 seconds before reinstalling it. I tried to do that, but the screws are stripped and cannot be removed (do not even bother trying it if you are still reading this review). I decided to send it in to Dell for repairs. It was an easy enough process and eventually I was told that the motherboard needed to be replaced. I gave them the go ahead and they sent it back. Well, it worked for 1 whole day and now I can't even get the computer to turn on at all. So $300 for it to work one day :(. I'll try to call customer service, but I feel like this is just going to be a waste of my time. I guess I'll buy a new computer from another company.
2 years ago
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Dell has a 1.2 average rating from 1,036 reviews

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