Previusly, I was attended to by Ms. Cheeryze Tan of Dell S'pore Vivo City outlet and I was not sure whether to buy the Vostro 5320 as the resolution at 2560 x 1600 seemed to me was rather high for a 13.2 inches laptop and might affect the text of MS word document. However, on 8 Sept, 2022 I visited the shop again and Mr. Chuck used his laptop and showed me the high resolution will not affect the text of the MS word document. He allowed me to do the review with his working laptop! Mr. Chuck was able to clear my doubt and won me over and I was able to make the commitment there and then to buy the Vostro 5320. Mr. Chuck was very patient and spent a lot of time answering my questions professionally! Thank you Mr. Chuck, you are a keeper and valuable employee of DELL!