We will never purchase another product from this company. My son saved for over ayear to purchase a gaming computer and it came with a 12 month warranty ($3,500.00). At 13 months, it died. DEAD, nothing he can do to fix it. Dell customer support told him they could not help him and that he could buy some support information. Are you kidding me?! Buy? You sold a $3,500.00 computer and at 13 months you offer no advise, no support until my son pays you?! You are the lowest of lows when it comes to customer service and support. You are a disgrace to deal with and your products are substandard - which is why you don't stand behind them.