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Stevo
I made an order for three items from Dell over three months ago. One item arrived and the other two never appeared. I have repeated emailed, chatted and called Dell (running up international call charges) and Dell to no effect. I have wasted many hours and dollars and Dell still have my money and I don't have my product!!! I have been repeatedly told that they will resolve the situation, send my products, escalate the situation, get back to me etc etc. They never do. After all these broken promises I eventually asked them to cancel the order, repeatedly and in desperation I ordered the items elsewhere. They haven't cancelled the order and they haven't returned my money. DO NOT order anything from DELL! They are a terrible company! You risk losing your money! Given this ongoing experience I now see the only solution is to publicize my experience as widely as possible on the internet. Maybe I can shame them into returning my money! And save you guys from losing yours
1 year ago
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Dell has a 1.2 average rating from 1,036 reviews

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