I will not purchase another Dell computer. I bought a brand new Alienware laptop and right off the bat it started giving me issues. After countless hours on the phone and numerous technicians they could not find the problem. Months passed and still on the phone with Dell running diagnostics with no answers. After months they finally decided to replace the motherboard. It took time but it was replaced. The technician never ran the laptop and left. Seconds after he left my speakers did not work. Again hours on the phone with Dell and they decided to replace the speakers. It took over a month for them to get the parts and schedule a technician. I watched him open my laptop, same technician and he forgot to plug in my speakers when he replaced my motherboard. Now my warranty is almost up and they want me to purchase an extended warranty, which is B.S. I have always bought Dell but going forward I will not be buying another Dell and I will tell everyone of my nightmare with Dell.