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Suzie
Would never buy a dell product again and could not recommend them to anyone. I've personally had the worst experience with their laptop and have wasted £1200 as I don't have a working machine at present. Purchased a Inspiron 2 in 1 a while back and from the get go I had multiple issues with the screen. I had it repaired through Dell (multiple times) however, each time it came back with the same issue or a new issue on top. After my Dell warranty expired their customer service refused to have anything to do with the product anymore (even though the issues and repairs had been ongoing and highlighted since the very beginning, some of which were caused by their repair attempts) I then paid to have it repaired through my private gadget insurance who have also been unable to fix the issue. I've now been left with a totally useless laptop which is only good for scrap as it blue screens after five minutes of use. This is such a shame because on paper the spec should be perfect. Very disappointed overall. I've been incredibly lucky that I've had a work laptop supplied by my company throughout this time, so I've still been able to stay online while my own laptop has been totally unusable.
1 year ago
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Dell has a 1.2 average rating from 1,036 reviews

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