I've been buying Dell products for decades for my small business, but no longer. I received my new Optiplex on July 12 and it literally died on October 9. I waited a month for an on-site tech to replace the motherboard. It didn't work. Sent it to Dell tech, who waited for parts, etc., before sending it back on December 22. I was not able to update any programs because the computer was not configured in Admin. It was a hellish time on the phone with not-helpful Dell tech support and hours with MSFT. Then the computer alerted me to yet another hardware problem. I'm done with the product. Gave Dell the options of taking care of me as a long-term customer or refunding me and parting ways. They can only offer more support. That's a non-starter. After this experience I feel compelled to warn other small business owners to think twice before you trust Dell with your small business computing needs!