I am using dell vostro series and also purchased onsite support and extended warranty i paid the extra amount for the same. But if i faced any issued they never provide any solution and no one visit to fix the problem first time they reinstall the windows second time asking for me to replug the RAM manually even i am not technical person and don’t have the toolkit. If i paid the extra amount then what is the benefit for the same. This is really a worst experience ever in my life. I’ll highly recommend to everyone that not to choose dell and don’t pay any extra amount for any support and extra warranty. They are making fool on the name of support and extra warranty. Even i wasted much time and money.