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Kevin
Will never own another Dell. My first one had proprietary issues that eventually crapped out. Got another one, and it has proprietary issues as well - just not the same ones. One of the biggest issues is that it won't stay connected to a wifi. There is something wrong with the wifi connection driver and nothing fixes it. Dell can't even fix it. So it disconnects every little bit and ya have to reconnect. It's just annoying. Another major issue, Windows 10. The update completely destroyed my computer. After hours on the phone with Dell, we finally got it back to factory settings. They told me to wait a few months (2 or 3) and the bugs would be worked out by then. That was over a year ago - the bugs still exist. Doesn't look like I'll ever be doing the "free" upgrade. It may not cost money, but it'll cost you hours and hours of time to fix the upgrade. Another very annoying aspect of Dell, all the advertisement apps and products that come pre-installed on Dell computers that can NOT be uninstalled. You just get to put up with them popping up randomly to get you to install whatever it is. Dell, you're just not what you used to be. For work I bought a much cheaper computer, has everything my dell does AND it folds all the way back to use as a tablet, and it's far more reliable. I'm so annoyed with the connection issue with my Dell that I think I'm about to scrap the whole thing and go buy a cheaper brand with the same specs, no "free software" to be pre-installed, and have the reliability I'm looking for. Sorry Dell, you've lost another customer.
8 years ago
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Dell has a 1.2 average rating from 1,036 reviews

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