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Kgoenka
I got the new xps 15, and the touch screen stopped working in less than 1 month! Dell said that i need to send it in for repairs and will take around 10-12 working days to fix it... being a college student it is impossible to survive without a laptop. They offered to send me a brand new laptop and i get to send the old one back when the new one comes. I still feel that this is complete nonsense as the laptop is like a month old and this issue shouldnt be happening...I asked them for some sort of compensation and they said that its company policy that they cant....
7 years ago
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