$39 for the estimate on laptop screen replacement alone? Non-refundable? Potentially $300-$500 for the actual replacement? Big corporation pocket squeezers like you are the epitome of worthless trash. Praying on and taking advantage of the incapable/ill-informed. I ordered a screen for $80 and fixed the thing myself. The company I ordered from also requested I make a video tutorial for them, detailing the process so that others can avoid paying your outlandish prices for an otherwise simple task. However, Gurpreet, your “support agent” that I spoke with, was pretty dope. However however, shame on you for reducing this man’s existence to your generalized “tech support” label at the end of the follow up email. Let your “agents” close the email with their name so that (1) your customers know they’re being contacted by another human being and not some generated email/robot nonsense—which we probably are—and (2) they can feel somewhat like an actual human being, given the dehumanizing circumstances you’ve provided them with.