Sir, Let you and your Noida service center show that the newly purchased defective laptop was ever repaired to give regular good service. I specifically wrote on records of service center while collecting it that it can not be checked for its functioning in a minute or so. This service center is otherwise also having reputation of doing temporary repairs as wrote in my innumerable earlier mails. How could the laptop be properly repaired when your service center first seeks replacement of 3 parts of the defective laptop and write to me that the same were not available and then without replacing 3 parts claimed that the laptop had allegedly been repaired and works fine The result is that the same is in worst position than before after lying in service center for one week and no complaint reported and recorded on Dell records about its not providing internet connectivity, jumping of wordds on typing, slowness, hanging etc. has been removed. Instead new non-connectivity of even the MS office word etc too have come up. To divert attention from the issues you are showing as if great obligation has been done to me by your Service center by installing the MS office word even when the Dell sold me the laptop in question by installing the same and the Window 10 in it and it was your service center who removed the same while carrying the alleged service, The laptop is with me and it is in non-working condition and only that matters and not but you and your service center claim in this regard in furtherance of their vested interests, You have not replied any of my 4 mails sent to you seeking information as to what Dell records show about demand of parts to service defective laptops, how many of them were sent by Dell to thee service center and how many were actually replaced by the service center. I have sent two lists of other sufferers of fraud and cheating of Dell who too have been befooled and dealt with all most all in the same manner as me and aired their views on different sites and cautioned others not to buy Dell products . There has been total denial of such sufferers by you and your lawyers who want to win the game by tactics and not by legal practice. Other lists are also in my possession . All these will be sent to concerned govt Departments who are supposed to check such fraud and cheating with innocent people as of Dell and take actions against such fraudulant companies besides using the same in public interest litigation and other court cases. I will now not go to any Dell service center and not talk on phone to get my complaints solved as the same too would be useless as the efforts made for the same tiil now in the past about 3 months.failed to get me any relief and instead multiplied the problems, harassment, inconveniences, tension etc.This is Dell's part of un-ethical and unfair trade practice to keep the customers on petty promises without doing the needful for redressing their complaints and the reviews of such customers on different sites sent to you is eye opener for me as well as for others I had to give one chance to Dell as per my legal compulsion which I have given to it to bring on records that as per its own observations too the laptop sold to me has many problems and is defective and not in reasonable and normal working order. It has also come on record that Dell has not removed any defect despite keeping the laptop at their service center for 1 week and its mechaniic sent prior to that at site too failed to do any thing for bringing it in working order As regards your statement that your legal team will reply to the legal issues raised by me in my different mails including issue of my filing defamation cases under civil and criminal laws against Dell and its concerned people for calling me extortionist and attempter for enriching myself by demanding my own hard earned money paid to Dell for the defective and defunct laptop sold by it , I have proceeded to do so and have nothing to do with what your legal team say on the same . Kamal Jit Chhibber Advocate Show original message