I will NEVER buy a Dell product again. I bought a brand new computer several months ago and need to send it back for repairs as it sounds like its about to implode. Customer support has been ridiculous. They closed my account right when I was about to send my computer in for repair without asking/telling me and they aren't telling me how to re-open it. They won't answer questions so I send the same email over and over again. They have given me such vague, useless instructions for how to deal with this issue that nothing is getting accomplished. I'm seeing a lot of similar sentiments online while looking at Dell customer support reviews.