Dell customer service is despicable - the company doesn't deserve to exist. My Dell XPS13 had significant performance issues sourced from its SSD, it seems like a lot of people have had this issue with it. On multiple occasions they have promised to call me back and just not done it, they repaired my laptop so well that it won't boot at all now, and won't give a refund so I got so worn down by them that I accepted a second repair but now I apparently can't get the repair because my phone number has an international extension... so I'm sitting here with 2000 euro worth of laptop that won't boot