Quite frankly Dell has the most horrible service I ever experienced. The customer care is only concerned about closing tickets so they stop responding after a few conversations. They don't provide solutions but instead make you go around in loops so that you get frustrated and leave them alone. I bought dell Inspiron 15 ,3000 series from sangam store on October 2017 .I started noticing problems in the laptop since the very first day, like, sound distortion, google chrome freeze, groove music freeze, films & tv freeze and ultimately overall windows freeze. Dell premium support was in contact regularly and they tried everything but problems didn't go away. They even asked me to reinstall the windows and download all windows updates, which i did, but still problem of freeze kept happening.