I purchased a Dell Inspiron laptop for work and I had it for 10 months. I had enough of everything going wrong with it. The charger was very intermittent as in it would sometimes work and mostly not. I had to keep checking for updates every couple of days using Dell Update, (an added feature to accompany Windows Update which I was unaware of when I first acquired said laptop which turned out to be a massive headache to keep up with.) The hard drive was undetected along with the USB port. I couldn't save any work as it kept coming up with error messages even to my external hard drive. The audio started to fail. Needless to say I had enough of always having trouble with this product. For the money, I was expecting something a bit more of standards in terms of quality and reliability. Customer service was an absolute joke. They kept saying it wasn't anything to do with them and any queries I had, I was to take it up with the store I first purchased the device from. Safe to say that I will never purchase a Dell product again.