Dell is a terrible product all the way around. In 2 1/2 years I have had two Inspiron Laptops and both broke with the same problem. I went around and round with Dell absolutely NO help at all. They just take your money and disappear. Both of these computers had faulty plug outlets, so after only 6 months the first one died and couldn't be fixed, according to Geek Squad, who also charged me 85 dollars to "diagnose it" what BS. I told them exactly what was wrong. I got another one under warrant and 15 months later, it broke with the same problem. These things need to be recalled. THEY ARE FAULTY, PIECES OF GARBAGE. That one cost me over 100 dollars to repair and 52 for a new cord and then, something else inside of it didn't work after the local computer repair man fixed it. Two computers, in 2 1/2 years with same issue is ridiculous. When, you try and call corporate headquarters they have disconnected their number. You only can call India. Then, they answer a few questions and lie about expediting your concern to Dell (which they never do). Then, ask you to talk to their supervisor about their stellar performance they just gave you. It is massive BS. The supervisor listens (with no attention span) to your complaint, but then, wants to know how his employee did and keep asking you about that instead. You get mad and hung up on all of this nonsense. DELL SUCKS. DON'T BUY ANY OF THEIR PRODUCTS.