Horrible customer service. Buyer beware, your 30 replacement warranty starts from the day you buy the computer, not when you receive it. Took 10 days too process order and deliver, so I only got 19 actual days of warranty Bad hard drive and 7 phone calls to customer support to get a computer I have only had 22 days "repaired", not replaced. Customer service people are hard to understand and have disconnected calls 4 times. I have also been told I need to call a different department and given my false numbers to call. Phone numbers are to win a free cruise. I didn't buy a new computer to send off 2 weeks later to be repairs. Turn around time is 2-3 weeks for repair of a new computer. I thought DELL was a good company, well I should have looked at the service reviews first.