The people I spoke to were rude, unhelpful, and didn’t answer my question. I wanted to reset my laptop but there wasn’t enough space on the hard drive. So I called and asked how I could fix it. They said they could do it for an outrageous price and then asked whether I wanted them to research new laptops for me to purchase. I said no and the man said that he would send it to my email anyway. He didn’t seem to listen or want to help. I have never had this experience with any other computer company before but have with multiple dell laptops
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